Sydney Trains

Change Communication

We worked with the Sydney Trains Accommodation Program team to develop and implement a communications plan to transition 2000 office staff from traditional working to Activity Based Working (ABW) – as part of the Decade of Decentralisation.

We liaised closely with Change Managers, working with various departments to develop messaging and communications including:


Based on this pilot program – 20 more ABW locations are underway for Government departments due to:

Cost efficiencies, greater staff collaboration, increased technology uptake, better records management and increased productivity due to flexible work options.